Shipping & Delivery

  1. Do you ship to my city?
  • We currently ship to Indore (M.P.) and nereby city within Madhya Pradesh only.
  1. Are there any shipping charges or any other installation charges?
  • Shipping and delivery is done at very nominal charges. The cost  of shipping is clearly visible in cart page of website www.shucrea.com
  • Free shipping is also applied on certain eligible products.
  1. What is the estimated delivery time?
  • While placing an order please input your pincode to see the estimated delivery time.
  • The estimated delivery time is based on a couple of varying factors:
    • Product availability
    • Your location
  • Products are habitually dispatched 72 hours of order confirmation.
  • In case you are opting for Bajaj Finance EMI options date of delivery will be calculated 21 days from the date of Delivery Order (DO) released by Bajaj Finance.
  • Please do get in touch with us in case you have any other queries.
  1. How do I track my Order?
  • You can now track your order in real time by logging into your Durian account.
  • We have a easy infographic within the “My Order” section which shows on a linear timeline till where the order has been processed.
  1. How do I know when my product is arriving?
  • All products except workspace chairs are shipped to the local sorting facility. Upon their arrival a support executive will get in touch with you to set an appointment that’s convenient for you.
  • Workspace chairs get shipped to you directly by courier.
  • After the delivery of the same a support executive will get in touch with you to set an appointment that’s convenient for you.
  • A tracking number for the package will be given to you upon its dispatch. You can track the package using the same.